Search Our Site
 
 

If you'd like to be updated on meeting changes, upcoming events and other AA-related topics, click here:
 

 

 

Helpline / 12-Step Information

Do you need help to stop drinking?
CLICK HERE TO GET HELP NOW!


Members of AA:

To find out about volunteering for the Helpline, click here.

To find out about volunteering for the 12-Step List, click here.

 
Alcoholics Anonymous Helpline - English
NOW AVAILABLE 24 HOURS!!!!

Pinellas County: (727) 530-0415
 

 
Helpline volunteers

It won't do any good
if there's no one on the other end...
so pick up that 500-pound telephone and volunteer!

PINELLAS COUNTY 24-HOUR HELPLINE

needs your help to answer phones and make 12-Step calls.

What does a Helpline volunteer do?
Helpline Volunteers answer phone calls that come into Central Office after hours and on weekends. You will be talking to a variety of people - some might be AAers visiting from out of town looking for a meeting, some could be newcomers who need information, while others might be people who have never been to a meeting.

When would I have to take calls?
The time slots vary and can be adjusted to fit your available time.

Would people be calling me directly?
No. Here's the way it works: A call comes in to Central Office after hours and is automatically routed to our answering service. A recorded message tells the caller they have reached the Alcoholics Anonymous 24-hour helpline and to leave their name and number so a volunteer can call them back. When the caller hangs up, the automated service calls the phone number of the volunteer on duty and tells them they have a message. The volunteer then retrieves the message and calls the person back.

Do I have to do the 12-Step call, too?
No, you do not have to do actual 12-Step work, but can refer a 12-Stepper when necessary. You will have a list of 12-Step Volunteers, broken down by zip code.

How can I sign up?
There are 4 ways to sign up:

Complete the online form
or
Print out the sign-up sheet
or
Click here for Contact Form
or
for more information, call:

Central Office (727) 530-0415
 

“I am responsible . . .
When anyone, anywhere, reaches out for help,
I want the hand of A.A. always to be there.
And for that: I am responsible.”

The AA Responsibility Statement

 

A.A. is more than a set of principles; it is a society of alcoholics in action. We must carry the message, else we ourselves can wither and those who haven't been given the truth may die.

Service Manual, p. 6


12-STEP VOLUNTEERS

 

What does a 12-Step volunteer do?
12-Step volunteers work hand-in-hand with the Helpline and Central Office. They do everything from talking to a practicing alcoholic about AA to taking an out-of-town visitor to a meeting. Whereas Helpline volunteers take the initial call and disburse it, 12-Step volunteers do the actual "leg work".

How does the process work?
When someone calls either the Helpline or Central Office, the individual is asked for their first name and zip code. Then, the 12-Step list is consulted, and depending on whether it is a man or woman, the appropriate person in that zip code is contacted and given the information. The 12-Step volunteer then contacts that person.

Will I be continuously doing 12-Step calls? I'm not sure if I have that much time to volunteer!
No, most of the time you will just be talking to them on the phone and then perhaps meeting them at a meeting. However, there are times when it could be necessary to get another person and actually go out and do a 12-Step call, but these are rare. Because you will only be contacted if someone calls from your zip code, you could go for months without receiving a call.

How can I sign up to become a 12-Step Volunteer?
There are 3 ways you can sign up for the 12-Step list:

Complete the online form
or
Click here for Contact Form
or
for more information, call:

Central Office (727) 530-0415
 


To Thine Own Self Be True

CENTRAL OFFICE OF PINELLAS COUNTY
American Business Center, Suite 220
8340 Ulmerton Road
Largo, FL 33771
Phone (727) 530-0415
Fax (727) 530-0416
Click here for Contact Form

Click here for 24-hour Helpline information.

Office Hours: Monday - Friday 10AM - 6PM
 

Find out what your Central Office does for you!
 

If you have questions or comments, please email: webmaster@aapinellas.org.

This site created and maintained for alcoholics everywhere.
Last updated on Monday, July 19, 2010 12:07 AM